What pain points do you face with your current credit union?
High fees
Limited branch locations
Poor customer service
Outdated technology
Lack of financial education
Which services do you wish your credit union offered?
Better loan rates
Online account management
Investment advice
Mobile banking app
Financial literacy programs
What improvements would enhance your credit union experience?
Lower fees
Personalized customer support
Advanced security features
Convenient ATM access
Robust online banking tools
How important is community involvement for your credit union?
Very important
Somewhat important
Neutral
Not very important
Not important at all
What digital services are crucial for your credit union to offer?
Mobile check deposit
Peer-to-peer payments
Budgeting tools
Credit score monitoring
Digital account opening
Which feature would make you switch to the credit union?
Better interest rates
Superior mobile app
Innovative services
Strong community involvement
Seamless digital experience
All set, how can we reach you?
Name
Email
Phone
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