How would you rate the friendliness of our customer service?
Very friendly Friendly Neutral Unfriendly Very unfriendly
Did the customer service representative address your concerns effectively?
Yes, completely Yes, partially Not sure No, not really No, not at all
How satisfied are you with the response time of our customer service?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Were your issues resolved to your satisfaction?
Completely resolved Partially resolved Not resolved Not sure Not applicable
How likely are you to recommend our customer service to others?
Highly likely Likely Neutral Unlikely Highly unlikely
What could we do to improve your future customer service experience?
Faster response times Better problem resolution Improved staff training Enhanced communication Other suggestions
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Email
Phone
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