What type of product did you purchase as a first-time buyer?
Electronics Home appliances Clothing Furniture Other
What was the biggest challenge you faced during the purchasing process?
Understanding product features Comparing prices Decision-making Payment options Other
Did you seek assistance or advice while making the purchase?
Yes, from sales staff Yes, from family/friends No, I made the decision independently Other
Which factor influenced your final purchase decision the most?
Price Brand reputation Return policy Other
How likely are you to recommend the product you purchased to others?
Very likely Likely Neutral Unlikely Very unlikely
What improvement would have made your first purchase experience better?
More detailed product information Clear pricing information Easier checkout process Faster delivery options Other
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Name
Email
Phone
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