Bagaimana persepsi Anda terhadap penanganan media sosial oleh merek?
Profesional Interaktif Kreatif Konsisten Kurang efektif
Apakah Anda merasa merek melibatkan pengikut dengan baik?
Ya, sangat baik Cukup baik Biasa saja Kurang baik Tidak melibatkan sama sekali
Bagaimana tingkat keaslian konten yang dibagikan oleh merek?
Sangat asli Cukup asli Kurang asli Kurang bermutu Konten plagiat
Apakah Anda merasa merek responsif terhadap pertanyaan atau komentar?
Sangat responsif Cukup responsif Kurang responsif Jarang merespons Tidak pernah merespons
Apakah merek sering menampilkan promosi atau konten yang relevan?
Ya, sering Kadang-kadang Jarang Tidak sama sekali
Bagaimana tingkat kepuasan Anda dengan interaksi merek di media sosial?
Sangat puas Cukup puas Biasa saja Kurang puas Tidak puas sama sekali
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