Which areas would you prioritize for product/service improvement?
Quality Customer service Innovation Price competitiveness Marketing effectiveness
How frequently do you seek customer feedback?
Regularly Occasionally Rarely Never
Which channels do you use for collecting feedback?
Surveys Social media Email Focus groups In-person interviews
How do you incentivize your team to prioritize customer satisfaction?
Performance bonuses Recognition programs Training on customer service Team building activities No specific incentives
All set, how can we reach you?
Name
Email
Phone
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