How satisfied are you with our product/service?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
What do you like most about our product/service?
Quality Customer service Price Features Convenience
Which areas do you think need improvement in our product/service?
Delivery speed Product variety Website usability Communication After-sales support
How likely are you to recommend our product/service to others?
Very likely Likely Neutral Unlikely Very unlikely
How often do you use our product/service?
Daily Weekly Monthly Occasionally Rarely
Would you be interested in participating in focus groups to further improve our product/service?
Yes, I would Maybe, if time permits No, thank you
All set, how can we reach you?
Name
Email
Phone
(Details here)
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