Which aspect of freight forwarding causes you the most frustration?
Customs clearance Last-mile delivery Cargo damage Lost shipments Inaccurate billing
What improvements would you like to see in freight forwarding services?
Faster transit times Real-time tracking Simplified processes Improved communication Better handling of special cargo
How important is reliability in a freight forwarder to you?
Extremely important Very important Moderately important Slightly important Not important
What additional services would enhance your freight forwarding experience?
Warehousing Insurance coverage Supply chain consulting Customs brokerage Temperature-controlled shipping
How would you rate the current level of innovation in freight forwarding?
Highly innovative Moderately innovative Slightly innovative Not very innovative No innovation seen
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