What aspect of our product/service do you find most challenging?
User interface/navigation Functionality issues Customer support Payment processing Other, please specify
How often do you encounter difficulties while using our product/service?
Frequently Occasionally Rarely Never
Have you reached out to customer support for help with these issues?
Yes No
How satisfied were you with the resolution provided by customer support?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Would you be interested in additional training or resources to overcome these challenges?
Yes No
What specific improvements would you like to see in our product/service?
Enhanced features Better performance Simplified processes Improved customer support Other, please specify
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Email
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